Privacy Policy — Plain English Version

Introduction

Playfreshbet.uk is an independent casino guide website operated in the United Kingdom. This privacy policy explains what personal data we collect from visitors to our site, how we use it, how long we retain it and what rights you have over it under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have questions about anything in this policy, contact us through the contact page.

Who we are

The data controller for playfreshbet.uk is the site operator. For data enquiries, please use the contact form on our contact page.

What data we collect

We collect two types of data: data you give us voluntarily and data collected automatically when you visit the site.

Data you give us voluntarily:

• Your name and email address if you submit our contact form
• The content of any message you send us

Data collected automatically:

• Your IP address (anonymised where possible)
• Browser type and version
• Pages visited on this site and time spent on each page
• The website that referred you here (if any)
• Device type (desktop, mobile, tablet)

We do not collect payment information. We do not collect your date of birth or national insurance number. We do not create profiles on individual visitors for advertising purposes.

Cookies

This site uses cookies — small text files stored in your browser. Here is what they do:

• Essential cookies: Required for the site to function properly (session management, security). These cannot be switched off.
• Analytics cookies: We use anonymised analytics tools to understand how visitors use the site — which pages are popular, how people navigate and where they come from. This data is aggregated and cannot be used to identify individual visitors.
• Affiliate tracking cookies: When you click a link to Freshbet from this site, a tracking cookie may be set so that we can receive an affiliate commission if you register. These cookies do not collect any personal data about you beyond what is needed for commission tracking.

You can block or delete cookies using your browser settings. Blocking essential cookies may affect how the site functions.

How we use your data

We use the data we collect to:

• Respond to messages sent through our contact form
• Improve the site's content and navigation based on analytics
• Track affiliate commissions when readers click through to Freshbet
• Comply with legal obligations

We do not sell your data to third parties. We do not use your data to target advertising at you. We do not share contact form submissions with anyone outside our editorial team.

Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to access: You can request a copy of any personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate data.
• Right to erasure: You can ask us to delete your personal data, subject to legal retention requirements.
• Right to restriction: You can ask us to limit how we process your data in certain circumstances.
• Right to object: You can object to us processing your data for certain purposes.
• Right to complain: If you believe we have handled your data incorrectly, you can lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data retention

Contact form submissions are retained for up to 12 months, after which they are deleted. Analytics data is retained in aggregated, anonymised form. Affiliate tracking data is retained for as long as required to verify commissions, typically 90 days.

Contact

For data protection enquiries, including requests to exercise your rights, please contact us through the contact page. We will respond within one month as required by UK GDPR.

For complaints about data handling, you may also contact the UK Information Commissioner's Office directly at ico.org.uk.